Helium Foot Software

Making your Mac more agile, more powerful and more fun





Download Free Trial Buy Right Now! MercuryMover Details Troubleshooting

Troubleshooting

I clicked on "Enable MercuryMover" but typing command-control-up arrow doesn't bring up MercuryMover.

Uncheck "Enable MercuryMover" and recheck it in order to restart the MercuryMover service.


I see a message saying: "In order to use MercuryMover, please check the 'Enable access for assistive devices' checkbox"

When you see this message, MercuryMover will open the Universal Access Preference Pane. At the bottom of this Preference Pane you will see the "Enable access for assistive devices" checkbox. Click on this checkbox. Now MercuryMover will function normally.


I see a message saying "Your MercuryMover demo has expired. Please consider purchasing MercuryMover."

MercuryMover runs in a fully functional demonstration mode for 100 uses. This message means that you have moved and resized your windows your allotted number of times. MercuryMover can be unlocked with a license code available from our store.


When I try to enter my license code, the "OK" button is disabled.

When you purchased MercuryMover, HeliumFoot (the makers of MercuryMover) e-mailed your license code to you. Try copying and pasting the e-mail address and license code from that e-mail into MercuryMover.


I see a message saying: "Your MercuryMover public beta has expired."

You are using a test version of MercuryMover. Please download the current shipping version of MercuryMover.


I Can't Resize a Terminal Window

The Terminal is actually a little finicky when it comes to resizing. If you try to resize a Terminal window with the mouse, you'll find that it can only resize it by a fixed number of pixels at a time. This makes it function a little bit unpredictably with MercuryMover. For the most part, MercuryMover works best with Terminal on Mac OS X v10.6 (aka Snow Leopard) where it only prevents you from resizing windows by one pixel at a time.


I want to use keys other than the arrow keys

There is an advanced feature of MercuryMover that let's you reassign the keys for left, down, up and right. There is no user interface for this feature, but by using the terminal you can reassign these keys. To start the Terminal switch to the finder and then hit command-control-U which will take you to your Utilities folder. From here double click on "Terminal". Now pasting the following will reassign your left, down, up and right keys to hjkl respectively:

defaults write com.heliumfoot.MyWiAgent MyWiLeftKey 104
defaults write com.heliumfoot.MyWiAgent MyWiDownKey 106
defaults write com.heliumfoot.MyWiAgent MyWiUpKey 107
defaults write com.heliumfoot.MyWiAgent MyWiRightKey 108

These commands assume that you are using an english language keyboard. If you use a different language, then you will need to use a program such as Key Codes (http://www.manytricks.com/keycodes/) to tell you the unicode values for the keys that you want to use.